The management of Infinity Trust Mortgage Bank, Abuja has reiterated its commitment to seamless customer experience as the bank honours some customers. The bank said its customers’ loyalty paved the way for its exponential growth as a forerunner mortgage bank in Nigeria.
The bank commended its customers as it joined global organisations to celebrate the 2019 Customer Service Week (CSW).
The bank’s spokesman, Akinwale Ishola said the bank has planned activities to celebrate this year’s Customer Service Week. Ishola said the bank’s management team would present gifts to some customers in appreciation of their continuous patronage and support.
Ishola said, “We hold our customers in high esteem and we appreciate them daily but this Customer Service Week is a great opportunity to restate our values and ensure that the satisfaction of customers is our topmost priority.
“We keep on developing tools that will make their experience seamless while using all of our products and services.” Also, the bank’s MD/CEO, Dr. Olabanjo Obaleye, said new products are being developed based on market realities and e-banking services.
“Nigerians believe in us because we are creating shelter and making homes happen with flexibility in re-payment. We are committed to contributing our quota to bridging the housing deficit in the country,” Dr. Obaleye said.
Credit: Daily Trust